by HealPay | Jan 12, 2024 | Blog, Collections, Posts
Most news related to the collections industry is angled against it. Bad actors get more press than the dozens of agencies and firms that strive to stay compliant and empathetic in their actions to help consumers resolve their debt. Because of that, many firms never... 
by HealPay | Jan 4, 2024 | Blog, Posts
HealPay is proud to participate as an attendee of the International Association of Commercial Collectors 2024 IACC Annual Convention. The conference will be held January 17 through 19 at the Royal Palm South Beach Miami. HealPay’s Co-Founder and CEO Erick Bzovi... 
by HealPay | Dec 20, 2023 | Blog, Collections, Posts
The Consumer Financial Protection Bureau issued a consent order against against a medical debt collector, Commonwealth Financial Systems, for alleged violations of the alleged violations of the FCRA, Regulation V, FDCPA, and Consumer Financial Protection Act.... 
by HealPay | Nov 27, 2023 | Blog, Communications, Posts
Text messaging is a convenient and cost-efficient way to communicate with consumers. With updated rules, collectors now have the proper guidelines for enhancing their digital communications. If you’re considering using SMS messages as part of your collections... 
by HealPay | Nov 16, 2023 | Blog, Collections, Posts
If you’re like most collection firms, you have an enormous amount of data. Your ability to leverage that data is likely also constrained. Data may be scattered throughout multiple systems or accessible only through a special IT request that takes days to...