THE HEALPAY BLOG

Sample SMS Text Messages for Collections
Here are a few sample text messages your firm can send to consumers.

Sample SMS Text Messages for Collections
Here are a few sample text messages your firm can send to consumers.

From Gatekeeping to Sharing: Navigating Data Democracy
Removes data silos and access blocks helps everyone in the organization make informed data-driven decisions.

How to Help Consumers Feel Empowered to Reach a Resolution
Fostering a positive and cooperative relationship with consumers can help them feel empowered to resolve their debts.
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Collections

From Gatekeeping to Sharing: Navigating Data Democracy
Removes data silos and access blocks helps everyone in the organization make informed data-driven decisions.

How to Help Consumers Feel Empowered to Reach a Resolution
Fostering a positive and cooperative relationship with consumers can help them feel empowered to resolve their debts.

The Power of Data-Driven Decision Making in Collections
Data-driven decisions offers a number of benefits that can significantly enhance your collection efforts.
Compliance

Understanding the Role of the E-Sign Act in Collections
Collection firms capturing electronic signatures must follow the E-Sign Act to ensure validity.

The Role of Compliance In Financial Stability and Success
Often seen as a necessary evil, regulatory compliance contributes to businesses in many ways including success and profitability.

Streamline Compliance Efforts With Advanced Communication Features
Following compliance requirements reduces the risk of penalties and legal issues, plus fosters trust and creates a positive consumer experience.
ACH Payments

Understanding ACH Return Codes for Effective Resolution
Learn about ACH return codes and their impact on payments.

Key Players in the ACH Network
Several organizations work together to complete ACH payments. Here’s what you need to know about the players involved in ACH payments.

How to Choose the Right ACH Provider
If you’re considering ACH payments for your business, choosing the right ACH provider can make all the difference in streamlining your payment processes and improving overall efficiency.
Latest Product Updates

Electronic Disputes and Hardship Requests Through Portal
Consumers can now dispute a file or report hardship through the HealPay Portal.

Multi-Factor Authentication for Portal
You can now offer another layer of defense to protect sensitive consumer information by adding Multi-Factor Authentication to your Portal.

Accessing Online Receipts
We’re making it easier for consumers to access...