THE HEALPAY BLOG

How Electronic Signatures Improve Debt Collection Efficiency
E-signatures can speed up payment agreements, reduce paperwork, and enhance compliance.

How Electronic Signatures Improve Debt Collection Efficiency
E-signatures can speed up payment agreements, reduce paperwork, and enhance compliance.

HealPay Sponsors a Go-Kart in the RMAI 2025 Racing Tournament
HealPay is sponsoring a go-kart in the Go-Kart Racing Tournament just before the RMAI Annual Conference.

How Municipalities Can Accept Credit Cards and ACH Payments
Electronic payment options like credit card and ACH payments can help municipalities streamline operations and enhance customer satisfaction.
Discover the Latest In…
Collections

How Electronic Signatures Improve Debt Collection Efficiency
E-signatures can speed up payment agreements, reduce paperwork, and enhance compliance.

Using Payment Automation to Scale Your Collections Practice
Payment automation can transform small collection firms by enabling them to scale operations, reduce costs, and compete with large firms.

Why Specialized Payment Software Is Critical for Collection Firms
Compare the features of general purpose payment tools and specialized collection payment software.
Compliance

A Strategic Approach to Consent and Communication Preferences
Both consent and preference are two important factors to build into your consumer communication strategy.

What’s New With PCI DSS 4.0?
PCI DSS 4.0 is effective starting March 31, 2024. Organizations have a transition period of one year to become compliant.

Understanding the Role of the E-Sign Act in Collections
Collection firms capturing electronic signatures must follow the E-Sign Act to ensure validity.
ACH Payments

Understanding NACHA’s Recent Updates to ACH Return Codes
NACHA’s recent updates to return codes R06 and R17 allows bank to better address fraudulent ACH transactions.

ACH vs. Debit Cards: Key Differences and Benefits
Understand the benefits and challenges of ACH payments and debit card payments.

Understanding ACH Return Codes for Effective Resolution
Learn about ACH return codes and their impact on payments.
Latest Product Updates

New in Hub: Two-Way Messaging
Consumers can now reply to messages from merchants, enabling seamless two-way communication between Portal and Hub.

New in Hub: Send Documents to Portal Users
HealPay’s Hub now offers a powerful feature for document management: the ability to attach documents directly to Ticket replies.

Electronic Document Sending With HealPay Dispute and Hardship Forms
Consumers can send important documents directly through a HealPay Portal to provide supporting evidence for a dispute or hardship claim.