by HealPay | Aug 16, 2023 | Blog, Posts, Software Features
As businesses strive to improve operations, technologies like Interactive Voice Response (IVR) have emerged as valuable tools, allowing businesses to handle incoming calls efficiently. What is IVR? IVR is an automated phone system that uses pre-recorded voice messages... 
by HealPay | Aug 11, 2023 | Blog, Economy, Posts
For the first time ever, U.S. credit card debt has passed $1 trillion as of the end of Q2 2023, according to the New York Fed’s latest Quarterly Report on Household Debt and Credit. Balances increased by $45 billion in the second quarter amid rising interest rates.... 
by HealPay | Aug 10, 2023 | Blog, Posts, Software Features
In a volume business like debt collections, operational efficiency is a key factor in success. The challenge is that, among millions of files, there can be dozens of factors that determine how files can be treated. Factors like placement date, balance, account status,... 
by HealPay | Aug 8, 2023 | ACH, Blog, Posts
Like any payment system, ACH transactions can encounter issues. ACH return codes help merchants figure out why a transaction failed and determine the best next steps. Here we’ll cover the ACH return codes and what they mean. What Are ACH Return Codes? When an... 
by HealPay | Aug 4, 2023 | Blog, Payments, Posts
It’s almost impossible for businesses to operate without accepting credit or debit cards, or both. Banks offer credit and debit cards to make it easier for consumers to make payments and faster for businesses to get paid. With each transaction, businesses pay a...