Software Features Articles

How HealPay Hub Events Help Merchants Stay in Control

Mar 13, 2025

Hub Events provides real-time insights into consumer actions—helping to improve customer service, prevent issues, and optimize payments.

HealPay’s Hub now offers a powerful feature for document management: the ability to attach documents directly to Ticket replies.

Integrated Email will soon be available in HealPay Hub

Consumers can send important documents directly through a HealPay Portal to provide supporting evidence for a dispute or hardship claim.

IVR allow callers to access and provide information without speaking to a live agent.

HealPay Treatments programmatically customizes payment options to perfectly match business needs.

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