by HealPay | Nov 8, 2023 | Blog, Collections, Posts
Fostering a positive and cooperative relationship with consumers can help them feel empowered to resolve their debts. Here are some strategies collection firms and agencies can use to motivate consumers. Provide Clear Information Offer consumers clear and transparent...
by HealPay | Nov 3, 2023 | Blog, Card, Posts
Every credit card transaction goes through the authorization process—a series of steps that verifies whether a card is valid, whether the cardholder has sufficient funds or credit limit to cover the transaction, and ensures the transaction isn’t fraudulent. How...
by HealPay | Nov 1, 2023 | Blog, Posts
HealPay is proud to attend the 25th Anniversary of the National Association of Subrogation Professionals Fall Conference. The conference will be held November 5th through 8th in Colorado Springs at the legendary Broadmoor. HealPay’s Co-Founder and CEO, Erick Bzovi...
by HealPay | Oct 24, 2023 | Blog, Collections, Posts
Traditionally, successful debt collection relied on a balance of assertiveness, empathy, and efficiency. Advances in technology and the availability of data have led to the need to adapt recovery strategies. Embracing data-driven decisions offers a number of benefits...
by HealPay | Oct 18, 2023 | Blog, Collections, Posts
negotiating with consumers involves navigating emotions, building trust, and finding solutions that benefit you bothnegotiating with consumers involves navigating emotions, building trust, and finding solutions that benefit you bothnegotiating with consumers involves...