by HealPay | Jun 22, 2023 | Blog, Compliance, Posts
The Consumer Financial Protection Bureau (CFPB) recently issued an advisory opinion clarifying the rules for lawsuits filed by debt collectors on time-barred debts. The opinion became effective on May 1, 2023. The advisory opinion emphasizes that debt collectors who... 
by Lancelot Carlson | Jun 13, 2023 | Blog, Posts
The Consumer Financial Protection Bureau’s recent issue spotlight took a close look at the growing use of chatbots in the banking industry, discussing the limits and risks of using the technology for customer service. According to the CFPB, an estimated 37% of...