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The CFPB Warns About Collecting Time-Barred Debts

The CFPB Warns About Collecting Time-Barred Debts

by HealPay | Jun 22, 2023 | Blog, Compliance, Posts

The Consumer Financial Protection Bureau (CFPB) recently issued an advisory opinion clarifying the rules for lawsuits filed by debt collectors on time-barred debts. The opinion became effective on May 1, 2023. The advisory opinion emphasizes that debt collectors who...
Decoding the CFPB’s Analysis of AI and Chatbots in Banking

Decoding the CFPB’s Analysis of AI and Chatbots in Banking

by Lancelot Carlson | Jun 13, 2023 | Blog, Posts

The Consumer Financial Protection Bureau’s recent issue spotlight took a close look at the growing use of chatbots in the banking industry, discussing the limits and risks of using the technology for customer service. According to the CFPB, an estimated 37% of...

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