by Lancelot Carlson | Jun 22, 2023 | Blog, Posts
In a matter of months, artificial Intelligence, or AI, has become part of our everyday conversation. No doubt, it’s partly due to its increased accessibility through tools like ChatGPT. The concept of AI has been around for awhile—at least as a concept—all the...
by Lancelot Carlson | Jun 13, 2023 | Blog, Posts
The Consumer Financial Protection Bureau’s recent issue spotlight took a close look at the growing use of chatbots in the banking industry, discussing the limits and risks of using the technology for customer service. According to the CFPB, an estimated 37% of...
by LaToya Irby | Feb 7, 2023 | Blog, Posts
As technology advances, artificial intelligence, or AI, is quickly becoming a powerful and important tool for businesses to innovate and scale. In the collections industry, AI can be leveraged in a number of ways to increase efficiency, streamline processes, and...
