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What is AI? An Overview of Artificial Intelligence

What is AI? An Overview of Artificial Intelligence

by Lancelot Carlson | Jun 22, 2023 | Blog, Posts

In a matter of months, artificial Intelligence, or AI, has become part of our everyday conversation. No doubt, it’s partly due to its increased accessibility through tools like ChatGPT. The concept of AI has been around for awhile—at least as a concept—all the...
Decoding the CFPB’s Analysis of AI and Chatbots in Banking

Decoding the CFPB’s Analysis of AI and Chatbots in Banking

by Lancelot Carlson | Jun 13, 2023 | Blog, Posts

The Consumer Financial Protection Bureau’s recent issue spotlight took a close look at the growing use of chatbots in the banking industry, discussing the limits and risks of using the technology for customer service. According to the CFPB, an estimated 37% of...
5 Ways Collections Firms Can Leverage the Power of AI

5 Ways Collections Firms Can Leverage the Power of AI

by LaToya Irby | Feb 7, 2023 | Blog, Posts

As technology advances, artificial intelligence, or AI, is quickly becoming a powerful and important tool for businesses to innovate and scale. In the collections industry, AI can be leveraged in a number of ways to increase efficiency, streamline processes, and...

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