Consumers can now dispute a file or report hardship through the HealPay Portal.

Check out the highlights of our latest features.
Consumers can now dispute a file or report hardship through the HealPay Portal.
You can now offer another layer of defense to protect sensitive consumer information by adding Multi-Factor Authentication to your Portal.
We’re making it easier for consumers to access previous receipts for one-time payments or donations made on the Portal. How consumers can access receipts ➡️ From the Payment History page, consumers can click the transaction's confirmation number to view or print a...
Automating payments saves time for businesses and consumers. Sometimes, consumers have to check a few boxes before they can "set it and forget it." We've added a few more options to allow new recurring payments meet to your business conditions and honor existing...
Noticed something different about Portal recently, but can't quite put your finger on it? We've brightened up a few colors to improve usability and engagement. Most notably, we've updated our base blue—a color that's associated with loyalty and trust according to...
We know businesses and consumers both enjoy the benefits of recurring payments—both parties have peace of mind that payment promises will be taken care of automatically. We also know that failed payments can be problematic on both ends. We've introduced a new email...