QR codes offer a fast, convenient, and mobile-friendly way for consumers to quickly and easily access payment pages.
Is It Time to Retire Paper Checks?
Many businesses still rely on paper checks. Modern payment options are faster, more secure, and consumer-friendly. Is it time to switch?
Is It Time to Retire Paper Checks?
Many businesses still rely on paper checks. Modern payment options are faster, more secure, and consumer-friendly. Is it time to switch?
Why Collection Firms Should Choose a Payment Portal vs. Payment Form
A payment form is a sufficient solution for simplicity, but a payment portal offers more features and functionality.
How HealPay Hub Events Help Merchants Stay in Control
Hub Events provides real-time insights into consumer actions—helping to improve customer service, prevent issues, and optimize payments.
How Credit Card Networks Work
Credit card networks play a key role in credit card transactions, ensuring that payments move seamlessly across banks, payment processors, and merchants.
4 Ways Electronic Signatures Improve Debt Collection Efficiency
E-signatures can speed up payment agreements, reduce paperwork, and enhance compliance.
HealPay Sponsors a Go-Kart in the RMAI 2025 Racing Tournament
HealPay is sponsoring a go-kart in the Go-Kart Racing Tournament just before the RMAI Annual Conference.
How Municipalities Can Accept Credit Cards and ACH Payments
Electronic payment options like credit card and ACH payments can help municipalities streamline operations and enhance customer satisfaction.
New in Hub: Two-Way Messaging
Consumers can now reply to messages from merchants, enabling seamless two-way communication between Portal and Hub.
HealPay to Exhibit at the 2025 RMAI Conference in Las Vegas
HealPay will exhibit at the 2025 RMAI Conference, February 10-13 in Las Vegas, Nevada. Join us at booth #427.
Court Makes Key Ruling on Email Communication Under FDCPA
A Florida Court rules that a collections email counts as “communicating with” a consumer the email is opened.
Understanding NACHA’s Recent Updates to ACH Return Codes
NACHA’s recent updates to return codes R06 and R17 allows bank to better address fraudulent ACH transactions.
New in Hub: Send Documents to Portal Users
HealPay’s Hub now offers a powerful feature for document management: the ability to attach documents directly to Ticket replies.