by Lyndsay Johnson | Dec 17, 2025 | Posts
After the holidays and the decorations are packed away–reality sets in. For many consumers, that reality includes higher balances, tighter budgets, and tougher financial decisions. While holiday spending might feel like a retail trend, its ripple effects are... by Lyndsay Johnson | Dec 12, 2025 | Posts
Payment failures slow down recovery, increase staff workload, and create operational bottlenecks for agencies and law firms. The good news: most payment failures stem from a predictable set of issues — and can be solved with the right systems, validation, and... 
by Lyndsay Johnson | Dec 11, 2025 | Blog
When consumers fail to complete online payments, agencies and law firms lose revenue, staff spend time chasing down balances, and recovery timelines get delayed. But the good news is this: most payment abandonment is preventable. This guide breaks down the top reasons... by Lyndsay Johnson | Dec 5, 2025 | Posts
Agencies and law firms rely on payments that are predictable, affordable, and easy for consumers. Two of the most commonly used methods — ACH payments and debit card payments — both offer advantages, but each performs differently depending on the situation. In 2025,... by Lyndsay Johnson | Dec 3, 2025 | Posts
ACH Return Code R17 — “File Record Edit Criteria” — is one of the most misunderstood ACH errors, yet it’s increasingly common across the legal, collections, and billing industries. In simple terms, R17 occurs when the bank can’t process an ACH entry because critical...