Consumer expectations around debt resolution have shifted dramatically—and law firms that don’t adapt risk falling behind. Today’s borrowers expect digital ease. They want to review balances, choose payment options, and upload documents—all from their phone, often...
How Automation Is Transforming Debt Recovery in 2025
The debt collection industry is undergoing a major transformation in 2025—driven by automation, artificial intelligence, and smarter software tools. For years, agencies relied heavily on manual processes and human judgment. But today, automation is redefining what it...
How Automation Is Transforming Debt Recovery in 2025
The debt collection industry is undergoing a major transformation in 2025—driven by automation, artificial intelligence, and smarter software tools. For years, agencies relied heavily on manual processes and human judgment. But today, automation is redefining what it...
Hub’s QR Code Feature Simplifies Consumer Engagement
QR codes offer a fast, convenient, and mobile-friendly way for consumers to quickly and easily access payment pages.
Is It Time to Retire Paper Checks?
Many businesses still rely on paper checks. Modern payment options are faster, more secure, and consumer-friendly. Is it time to switch?
Why Collection Firms Should Choose a Payment Portal vs. Payment Form
A payment form is a sufficient solution for simplicity, but a payment portal offers more features and functionality.
How HealPay Hub Events Help Merchants Stay in Control
Hub Events provides real-time insights into consumer actions—helping to improve customer service, prevent issues, and optimize payments.
How Credit Card Networks Work
Credit card networks play a key role in credit card transactions, ensuring that payments move seamlessly across banks, payment processors, and merchants.
4 Ways Electronic Signatures Improve Debt Collection Efficiency
E-signatures can speed up payment agreements, reduce paperwork, and enhance compliance.
HealPay Sponsors a Go-Kart in the RMAI 2025 Racing Tournament
HealPay is sponsoring a go-kart in the Go-Kart Racing Tournament just before the RMAI Annual Conference.
How Municipalities Can Accept Credit Cards and ACH Payments
Electronic payment options like credit card and ACH payments can help municipalities streamline operations and enhance customer satisfaction.
New in Hub: Two-Way Messaging
Consumers can now reply to messages from merchants, enabling seamless two-way communication between Portal and Hub.
HealPay to Exhibit at the 2025 RMAI Conference in Las Vegas
HealPay will exhibit at the 2025 RMAI Conference, February 10-13 in Las Vegas, Nevada. Join us at booth #427.
Court Makes Key Ruling on Email Communication Under FDCPA
A Florida Court rules that a collections email counts as “communicating with” a consumer the email is opened.