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Debt Collection Reimagined: Empathy at the Helm

Debt Collection Reimagined: Empathy at the Helm

by Lancelot Carlson | May 17, 2023 | Blog, Posts

Yes, you read that right. Empathy. In debt collection. Stay with me here. It’s easy to draw up the image of the stereotypical debt collector: a somewhat ruthless individual or agency persistently hounding down debtors, garnishing wages, and wreaking emotional...

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