When consumers fail to complete online payments, agencies and law firms lose revenue, staff spend time chasing down balances, and recovery timelines get delayed. But the good news is this: most payment abandonment is preventable. This guide breaks down the top reasons...
Agencies and law firms rely on payments that are predictable, affordable, and easy for consumers. Two of the most commonly used methods — ACH payments and debit card payments — both offer advantages, but each performs differently depending on the situation. In 2025,...
Discover how collection firms can use data analytics to assess portfolio performance, and improve collection strategies.
A merchant account is a type of bank account that holds funds from credit and debit card payments. Here, we cover some basics.
Explore the use of AI to create personalized payment offers for consumers.
Explore how collection agencies can boost recovery rates by promoting financial literacy.
Basic credit card terminology explained.
HealPay will exhibit at the 2024 RMAI Annual Conference on February 5 through 8 in Las Vegas, Nevada at the Aria Resort & Casino.
For collection firms, strong public relations can provides a strategic avenue to reshape public image and overcome negative perceptions.
HealPay is proud to attend the 2024 IACC Annual Convention in South Beach Miami on January 17 through 19.
The CFPB issued a consent order permanently banning Commonwealth Financial Systems for violating consumer protection laws.
Here are a few sample text messages your firm can send to consumers.
Removes data silos and access blocks helps everyone in the organization make informed data-driven decisions.
Fostering a positive and cooperative relationship with consumers can help them feel empowered to resolve their debts.