The debt collection industry is undergoing a major transformation in 2025—driven by automation, artificial intelligence, and smarter software tools. For years, agencies relied heavily on manual processes and human judgment. But today, automation is redefining what it...
QR codes offer a fast, convenient, and mobile-friendly way for consumers to quickly and easily access payment pages.
HealPay will attend this year’s RailsConf, May 7-9th in Detroit, Michigan.
Electronic document exchange offers several benefits for collection firms, making their operations more efficient and effective.
Understanding the source of payment objections can help you connect with the consumer and work toward a mutual resolution.
Clear, documented policies and procedures for your email strategy ensures your emails are professional and legally compliant.
Both consent and preference are two important factors to build into your consumer communication strategy.
PCI DSS 4.0 is effective starting March 31, 2024. Organizations have a transition period of one year to become compliant.
Emails offer a cost-effective and way to reach consumers. Here’s how you can make emails part of your recovery strategy.
Discover the key features a payment portal must offer for smooth payment processing and solid user experience.
A payment gateway is an essential part of the payment process, particularly for businesses that accept online payments.
Discover where friction can show in your payment flow and ways to reduce it.
Understand the benefits and challenges of ACH payments and debit card payments.
Discover how collection firms can use data analytics to assess portfolio performance, and improve collection strategies.