How Recent FDCPA Cases Reveal the Compliance Risks of Uncontrolled AI Systems—And Why Purpose-Built Solutions Matter If your law firm is considering implementing an AI chatbot or IVR system for collections, you've likely heard both the promises and the warnings....
Text messaging has become one of the most effective ways to reach consumers—but for debt collectors, law firms, and creditors, SMS comes with strict compliance obligations. As enforcement of consumer-communication rules continues to evolve, understanding how opt-in...
An eCheck is an electronic version of a traditional paper check that can help businesses save time by eliminating manual payment processing.
Compare the features of general purpose payment tools and specialized collection payment software.
HealPay will sponsor media coverage for the Michigan Creditors Bar Association’s 13th Annual Golf Outing.
Effective strategies for encouraging more consumers to pay online.
Hub offers a powerful messaging system to streamline communications with consumers.
Consumers can send important documents directly through a HealPay Portal to provide supporting evidence for a dispute or hardship claim.
HealPay will be attending the 2024 RMAI Executive Summit on August 6th through 8th in Santa Ana Pueblo, New Mexico.
HealPay will attend the Midwest Acquirers Association 2024 Conference on July 26-27, 2024, in Chicago, Illinois.
Abandoned payments affect recovery rates and financial health. The best payment software offers convenient features that reduce payment abandonment.
Compelling subject lines can lead to successful collection email campaigns by increasing open rates and improving recovery efforts.
The terms “payment gateway” and “payment processor” refer to different components of the electronic process.
Prioritizing data encryption and secure payment solutions protects clients, customers, and your collection firm.