Hub Events provides real-time insights into consumer actions—helping to improve customer service, prevent issues, and optimize payments.
How Credit Card Networks Work
Credit card networks play a key role in credit card transactions, ensuring that payments move seamlessly across banks, payment processors, and merchants.
A Strategic Approach to Consent and Communication Preferences
Both consent and preference are two important factors to build into your consumer communication strategy.
What’s New With PCI DSS 4.0?
PCI DSS 4.0 is effective starting March 31, 2024. Organizations have a transition period of one year to become compliant.
Four Steps for Building an Email Recovery Strategy
Emails offer a cost-effective and way to reach consumers. Here’s how you can make emails part of your recovery strategy.
11 Important Features of a Payment Portal
Discover the key features a payment portal must offer for smooth payment processing and solid user experience.
What is a Payment Gateway and How Does it Work?
A payment gateway is an essential part of the payment process, particularly for businesses that accept online payments.
How Friction in Online Payment Flow Impacts Consumer Payments
Discover where friction can show in your payment flow and ways to reduce it.
ACH vs. Debit Cards: Key Differences and Benefits
Understand the benefits and challenges of ACH payments and debit card payments.
Insights for Data-Driven Strategies for Debt Portfolio Management
Discover how collection firms can use data analytics to assess portfolio performance, and improve collection strategies.
What is a Merchant Account and Why You Need One
A merchant account is a type of bank account that holds funds from credit and debit card payments. Here, we cover some basics.
Using AI-Driven Payment Offers to Increase Debt Recovery
Explore the use of AI to create personalized payment offers for consumers.
The Role of Financial Literacy in Debt Collections
Explore how collection agencies can boost recovery rates by promoting financial literacy.
13 Payment Processing Terms to Know
Basic credit card terminology explained.