Text messaging has become one of the most effective ways to reach consumers—but for debt collectors, law firms, and creditors, SMS comes with strict compliance obligations. As enforcement of consumer-communication rules continues to evolve, understanding how opt-in...
After the holidays and the decorations are packed away--reality sets in. For many consumers, that reality includes higher balances, tighter budgets, and tougher financial decisions. While holiday spending might feel like a retail trend, its ripple effects are felt...
Consumers can now reply to messages from merchants, enabling seamless two-way communication between Portal and Hub.
HealPay will exhibit at the 2025 RMAI Conference, February 10-13 in Las Vegas, Nevada. Join us at booth #427.
A Florida Court rules that a collections email counts as “communicating with” a consumer the email is opened.
NACHA’s recent updates to return codes R06 and R17 allows bank to better address fraudulent ACH transactions.
HealPay’s Hub now offers a powerful feature for document management: the ability to attach documents directly to Ticket replies.
Integrated Email will soon be available in HealPay Hub
Payment automation can transform small collection firms by enabling them to scale operations, reduce costs, and compete with large firms.
HealPay will exhibit at the 2024 National Creditors Bar Association (NCBA) Connect in New Orleans, October 21 through 24, 2024.
HealPay will be attending this year’s VCBA CLE seminar on October 18, 2024 in Richmond, Virginia.
Catch highlights and key moments captured by HealPay from the 13th annual Michigan Creditors Bar golf outing.
An eCheck is an electronic version of a traditional paper check that can help businesses save time by eliminating manual payment processing.
Compare the features of general purpose payment tools and specialized collection payment software.