We’re thrilled to announce that HealPay will be exhibiting at NCBA Connect 2025, taking place October 14–17 at the San Antonio Marriott Rivercenter in San Antonio, Texas. As part of the legal collections and creditor-rights community, this is a key opportunity for us...
Is It Legal to Use AI in Debt Collection? What You Need to Know
Last week during the ACA International Convention, the HealPay Team became familiar with the latest AI resources available to the industry. AI (artificial intelligence) is reshaping the debt collection industry—automating tasks, increasing outreach efficiency, and...
7 Ways to Remove Friction From Your Payment Flow
In payment processing, friction is anything that presents an obstacle or challenge to completing a payment. Friction can include long checkout times, complicated forms, and limited payment options. When consumers experience too many hurdles in making a payment,...
HealPay to Exhibit at the 2023 RMAI Annual Conference in Las Vegas
HealPay is excited to exhibit at the 2023 RMAI Annual Conference on February 6th through February 9th in Las Vegas, Nevada at the Aria Resort & Casino. Receivables firms attending the event are invited to stop by #Booth 419 to learn how they can automate payments...
A Guide to PCI Compliance Requirements and Levels
Accepting credit card payments is a must for today’s businesses. The benefit of faster, easier payments also comes with the responsibility to protect sensitive payment information. Each year, millions of consumer data records are exposed in data breaches, putting...
2025, 2026, 2027 and 2028 Bank Holidays—What You Need to Know
Payment processing is critical to keeping the U.S. economy running smoothly. Businesses, government agencies, organizations, and consumers all depend on predictable cash flow to manage their financial obligations. However, on bank holidays, payment processing and many...
The CFPB Orders $191M Penalty for Illegal Fees
Charging unfair fees will cost Regions Bank $191 million after the CFPB has ordered the bank to refund consumers and pay into the CFPB’s victims relief fund.
HealPay to Exhibit at the National Creditors Bar Association 2022 Fall Conference
HealPay is excited to exhibit at the National Creditors Bar Association 2022 Spring Conference. The conference will be held October 26th through 28th in Tampa, Florida at the JW Marriott Tampa Water Street. NCBA provides valuable opportunities to connect with the...
HealPay to Exhibit at Northeast Debt Collection Expo in Atlantic City
HealPay is excited to exhibit at the NYSCA New York State Collectors Association's Northeast Debt Collection Expo. The conference will be held September 18th through 20th at Caesar's in Atlantic City, New Jersey. The Expo is a must-attend for anyone involved in the...
How to Improve Email Delivery With Correct SPF Records
Email platforms are continuously improving spam and fraud protection to ensure consumers don’t become victims of fake emails. Adjusting your SPF records can improve email delivery when you allow third-party services to send emails on your behalf. If your email servers...
Surcharging vs. Cash Discounting vs. Convenience Fees: What’s the Difference
Businesses have a few ways to avoid or recoup the cost of accepting credit card and other digital payments through surcharging, cash discounting, or charging convenience fees. These methods have different rules from a legal standpoint and based on payment network...