In an industry where every second counts and every call has the potential to make or break a consumer relationship, debt collection agencies are constantly looking for an edge. Enter the AI phone agent—an intelligent voice assistant that’s not just fast and scalable,...
The Evolution of Consumer Behavior in Debt Recovery: Why Law Firms Must Adapt
Consumer expectations around debt resolution have shifted dramatically—and law firms that don’t adapt risk falling behind. Today’s borrowers expect digital ease. They want to review balances, choose payment options, and upload documents—all from their phone, often...
Exploring the Benefits and Risks of ACH Payments for Businesses
ACH payments are faster and more secure than checks but more cost-effective than credit cards. Learn more about the benefits and risks of accepting ACH payments.
Breaking Down the Complex World of ACH Payments: A Light Introduction
Today, we're embarking on a thrilling journey, an expedition into the heart of the financial jungle - the enigmatic world of ACH payments. If you're imagining a world of 1s and 0s scurrying around with dollar bills, well, you're not entirely off. So, let's roll up our...
Medical Debt Under $500? Poof! It’s Gone from Your Credit Report!
Medical debt. It's an unwelcome tag-along that's managed to secure a spot in the home of nearly 1-in-5 American households. A bit of a home-wrecker, wouldn't you say? But it's not all bad news on the debt front. Congress, playing the role of a financial lifeguard, has...
The New Age of Debt Collection: A Crossroad of Regulation and Innovation
Debt collection – a sector that often carries a negative connotation, is witnessing a regulatory transformation. As we march deeper into the digital age, the balance between consumer protection and efficient credit recovery becomes more delicate. The regulatory winds...
Navigating the Fair Debt Collection Practices Act: Learning from Case Studies
The Fair Debt Collection Practices Act (FDCPA) has been a cornerstone of consumer financial law since its introduction in 1977. Designed to prevent abusive, unfair, and deceptive practices in the collection of consumer debts, the FDCPA serves as a watchful guardian,...
HealPay to Exhibit at the National Creditors Bar Association 2023 Connect Conference
HealPay is excited to exhibit at the National Creditors Bar Association 2023 NCBA Connect Conference. The conference will be held May 3rd through May 5th in Denver, Colorado at the Sheraton Denver Downtown Hotel. NCBA provides valuable opportunities to connect with...
Upcoming Visa Rules for Debt Repayment May Affect Collections and Receivables Payments
Visa, the global payment giant, has announced significant changes to its debt repayment rules that will have a far-reaching impact in the collections industry, affecting collection agencies, debt buyers, and firms.
HealPay to Attend the 2023 Northeast Acquirers Association Conference
HealPay is proud to participate as an attendee of the 2023 Northeast Acquirers Association Conference held March 29th and 30th in Boston, Massachusetts at the Westin Boston Seaport District Hotel. HealPay’s Co-Founder and CEO, Erick Bzovi will be attending the event....
5 Ways Collections Firms Can Leverage the Power of AI
Collections firms can leverage AI in a number of ways to increase efficiency, streamline processes, and resolve more accounts…
7 Ways to Remove Friction From Your Payment Flow
In payment processing, friction is anything that presents an obstacle or challenge to completing a payment. Friction can include long checkout times, complicated forms, and limited payment options. When consumers experience too many hurdles in making a payment,...
HealPay to Exhibit at the 2023 RMAI Annual Conference in Las Vegas
HealPay is excited to exhibit at the 2023 RMAI Annual Conference on February 6th through February 9th in Las Vegas, Nevada at the Aria Resort & Casino. Receivables firms attending the event are invited to stop by #Booth 419 to learn how they can automate payments...
A Guide to PCI Compliance Requirements and Levels
Accepting credit card payments is a must for today’s businesses. The benefit of faster, easier payments also comes with the responsibility to protect sensitive payment information. Each year, millions of consumer data records are exposed in data breaches, putting...