The Holiday Spending Trickle Effect on Consumer Debt

The Holiday Spending Trickle Effect on Consumer Debt

After the holidays and the decorations are packed away--reality sets in. For many consumers, that reality includes higher balances, tighter budgets, and tougher financial decisions. While holiday spending might feel like a retail trend, its ripple effects are felt...

The Evolution of Consumer Behavior in Debt Recovery: Why Law Firms Must Adapt

Consumer expectations around debt resolution have shifted dramatically—and law firms that don’t adapt risk falling behind. Today’s borrowers expect digital ease. They want to review balances, choose payment options, and upload documents—all from their phone, often...

How Automation Is Transforming Debt Recovery in 2025

How Automation Is Transforming Debt Recovery in 2025

The debt collection industry is undergoing a major transformation in 2025—driven by automation, artificial intelligence, and smarter software tools. For years, agencies relied heavily on manual processes and human judgment. But today, automation is redefining what it...

Is It Time to Retire Paper Checks?

Is It Time to Retire Paper Checks?

Many businesses still rely on paper checks. Modern payment options are faster, more secure, and consumer-friendly. Is it time to switch?

How Credit Card Networks Work

How Credit Card Networks Work

Credit card networks play a key role in credit card transactions, ensuring that payments move seamlessly across banks, payment processors, and merchants.

New in Hub: Two-Way Messaging

New in Hub: Two-Way Messaging

Consumers can now reply to messages from merchants, enabling seamless two-way communication between Portal and Hub.