Last week during the ACA International Convention, the HealPay Team became familiar with the latest AI resources available to the industry. AI (artificial intelligence) is reshaping the debt collection industry—automating tasks, increasing outreach efficiency, and...
Compliance Articles
A Strategic Approach to Consent and Communication Preferences
Both consent and preference are two important factors to build into your consumer communication strategy.
What’s New With PCI DSS 4.0?
PCI DSS 4.0 is effective starting March 31, 2024. Organizations have a transition period of one year to become compliant.
Understanding the Role of the E-Sign Act in Collections
Collection firms capturing electronic signatures must follow the E-Sign Act to ensure validity.
The Role of Compliance In Financial Stability and Success
Often seen as a necessary evil, regulatory compliance contributes to businesses in many ways including success and profitability.
Streamline Compliance Efforts With HealPay’s Advanced Communication Features
Following compliance requirements reduces the risk of penalties and legal issues, plus fosters trust and creates a positive consumer experience.
The CFPB Warns About Collecting Time-Barred Debts
The Consumer Financial Protection Bureau’s recent advisory opinion emphasizes the regulations for debt collectors on time-barred debts, under the FDCPA and Regulation F. The opinion became effective on May 1, 2023.
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