Hub Events provides real-time insights into consumer actions—helping to improve customer service, prevent issues, and optimize payments.
How Credit Card Networks Work
Credit card networks play a key role in credit card transactions, ensuring that payments move seamlessly across banks, payment processors, and merchants.
The CFPB Warns About Collecting Time-Barred Debts
The Consumer Financial Protection Bureau’s recent advisory opinion emphasizes the regulations for debt collectors on time-barred debts, under the FDCPA and Regulation F. The opinion became effective on May 1, 2023.
What is AI? An Overview of Artificial Intelligence
In a matter of months, artificial Intelligence, or AI, has become part of our everyday conversation. No doubt, it’s partly due to its increased accessibility through tools like ChatGPT. Having a solid understanding of AI is important as the technology becomes more prevalent. Let’s break dig into what exactly is AI, how does it work, and why does it matter.
Understanding the Psychology of Debt Collections: Strategies for Effective Recovery
When it comes to recovering debts, understanding the psychology of consumers with debt is crucial. In this article, we will explore the emotional impact of debt, the behaviors exhibited by consumers, and strategies that can be used for effective debt recovery.
ACH vs. Wire Transfer: Key Differences and Benefits
ACH and wire transfer are two of the most popular ways to move money and neither requires a credit or debit card. These two methods, while similar in their digital nature, differ in their mechanisms, costs, speeds, security measures, availability, and more.
What is a Virtual Terminal? Features and Benefits
Virtual terminals are an option for businesses to accept payments at the office or on the go. Customers don’t even need to be physically present to make a payment.
Decoding the CFPB’s Analysis of AI and Chatbots in Banking
The Consumer Financial Protection Bureau’s recent issue spotlight took a close look at the growing use of chatbots in the banking industry, discussing the limits and risks of using the technology for customer service.
Required Disclosures for Recurring Bill Payments
Recurring bill payments improve cash flow and streamline payments, but the law requires that you give consumers key information and get their permission before billing them automatically.
The Power of Recurring Payments: Benefits and Success Strategies
With recurring payments, businesses can charge customers automatically at regular intervals. Recurring payments offers predictable and steady revenue stream.
The Role of Multi-Factor Authentication in Strong Data Security
As cybersecurity threats grow more sophisticated, implementing strong security protocols like Multi-Factor Authentication is becoming increasingly important for businesses.
How to Comply With the FTC Safeguards Rule for June 2023
If your business handles customer information, you may be required to meet the FTC’s June 9th deadline for implementing the latest parts of the FTC Safeguards Rule.
Secure Your Transactions with Multi-Factor Authentication on HealPay
At HealPay, we understand the importance of securing your financial information and transactions. As part of our robust security measures, we’ve integrated MFA into our payment portal. By adding this additional layer of security, we aim to provide a safer environment for you, our valued customers.
ACH vs. Credit Card Processing: What’s the Difference
Today’s businesses have a variety of payment processing options to choose from. Among the most popular are Automated Clearing House, or ACH, payments and credit card processing. Both are viable for accepting payments, but they have some key differences.