Consumers can now reply to messages from merchants, enabling seamless two-way communication between Portal and Hub.

Consumers can now reply to messages from merchants, enabling seamless two-way communication between Portal and Hub.
HealPay will exhibit at the 2025 RMAI Conference, February 10-13 in Las Vegas, Nevada. Join us at booth #427.
The Consumer Financial Protection Bureau’s recent issue spotlight took a close look at the growing use of chatbots in the banking industry, discussing the limits and risks of using the technology for customer service.
Recurring bill payments improve cash flow and streamline payments, but the law requires that you give consumers key information and get their permission before billing them automatically.
With recurring payments, businesses can charge customers automatically at regular intervals. Recurring payments offers predictable and steady revenue stream.
As cybersecurity threats grow more sophisticated, implementing strong security protocols like Multi-Factor Authentication is becoming increasingly important for businesses.
If your business handles customer information, you may be required to meet the FTC’s June 9th deadline for implementing the latest parts of the FTC Safeguards Rule.
At HealPay, we understand the importance of securing your financial information and transactions. As part of our robust security measures, we’ve integrated MFA into our payment portal. By adding this additional layer of security, we aim to provide a safer environment for you, our valued customers.
Today’s businesses have a variety of payment processing options to choose from. Among the most popular are Automated Clearing House, or ACH, payments and credit card processing. Both are viable for accepting payments, but they have some key differences.
In our swiftly evolving digital economy, traditional modes of commerce are constantly reshaped, challenged, and often replaced by more efficient, secure, and technologically advanced alternatives. This digital transformation has permeated every sector, from retail to real estate, with one of the most significant shifts being the adoption of new payment methods.
Let's talk about something serious today, something that's as ubiquitous as it is underappreciated - the Automated Clearing House (ACH) system. It's no surprise that ACH use is steadily rising - it's convenient and easy on the wallet. Unfortunately, the features that...
As credit card and delinquency rates rise, debt collection becomes increasingly challenging. Despite having more volume in the pipeline, recovery efforts may be impacted by consumers finances.
Yes, you read that right. Empathy. In debt collection. Stay with me here. It's easy to draw up the image of the stereotypical debt collector: a somewhat ruthless individual or agency persistently hounding down debtors, garnishing wages, and wreaking emotional havoc....
ACH payments are faster and more secure than checks but more cost-effective than credit cards. Learn more about the benefits and risks of accepting ACH payments.