Electronic payment options like credit card and ACH payments can help municipalities streamline operations and enhance customer satisfaction.
New in Hub: Two-Way Messaging
Consumers can now reply to messages from merchants, enabling seamless two-way communication between Portal and Hub.
Strategies for Collection Firms to Build Trust With Consumers
Making consumer trust a priority allows collectors to create a mutually beneficial environment for debt resolution.
Strategies for Personalizing Communications in Collections
The average consumer receives dozens of messages a day, which means collection agencies have to do a little more to capture consumer’s attention.
The Role of Compliance In Financial Stability and Success
Often seen as a necessary evil, regulatory compliance contributes to businesses in many ways including success and profitability.
Streamline Compliance Efforts With HealPay’s Advanced Communication Features
Following compliance requirements reduces the risk of penalties and legal issues, plus fosters trust and creates a positive consumer experience.
Guide to Handling ACH Disputes
ACH disputes can occur a customer questions a transaction and requests that their bank reverses the debit. Unlike credit card chargebacks, ACH disputes cannot be challenged.
8 Tips for Personal Finance Success in the Second Half of the Year
As we make our way into the second half of the year, it’s a great time to review your progress toward the goals you set earlier this year. Here are some strategies to help you navigate the next six months to help you meet this year’s financial resolutions.
Understanding Card-Not-Present Transactions: Benefits, Challenges, and Best Practices
Card-not-present transactions are a type of payment made when the physical credit card isn’t present at the time of the payment. There are challenges of card-not-present transactions, but they can be managed so you can scale your payments with ease.
The CFPB Warns About Collecting Time-Barred Debts
The Consumer Financial Protection Bureau’s recent advisory opinion emphasizes the regulations for debt collectors on time-barred debts, under the FDCPA and Regulation F. The opinion became effective on May 1, 2023.
What is AI? An Overview of Artificial Intelligence
In a matter of months, artificial Intelligence, or AI, has become part of our everyday conversation. No doubt, it’s partly due to its increased accessibility through tools like ChatGPT. Having a solid understanding of AI is important as the technology becomes more prevalent. Let’s break dig into what exactly is AI, how does it work, and why does it matter.
Understanding the Psychology of Debt Collections: Strategies for Effective Recovery
When it comes to recovering debts, understanding the psychology of consumers with debt is crucial. In this article, we will explore the emotional impact of debt, the behaviors exhibited by consumers, and strategies that can be used for effective debt recovery.
ACH vs. Wire Transfer: Key Differences and Benefits
ACH and wire transfer are two of the most popular ways to move money and neither requires a credit or debit card. These two methods, while similar in their digital nature, differ in their mechanisms, costs, speeds, security measures, availability, and more.
What is a Virtual Terminal? Features and Benefits
Virtual terminals are an option for businesses to accept payments at the office or on the go. Customers don’t even need to be physically present to make a payment.