Last week during the ACA International Convention, the HealPay Team became familiar with the latest AI resources available to the industry. AI (artificial intelligence) is reshaping the debt collection industry—automating tasks, increasing outreach efficiency, and...
Blog Articles
The Evolution of Consumer Behavior in Debt Recovery: Why Law Firms Must Adapt
Consumer expectations around debt resolution have shifted dramatically—and law firms that don’t adapt risk falling behind. Today’s borrowers expect digital ease. They want to review balances, choose payment options, and upload documents—all from their phone, often...
Hub’s QR Code Feature Simplifies Consumer Engagement
QR codes offer a fast, convenient, and mobile-friendly way for consumers to quickly and easily access payment pages.
Is It Time to Retire Paper Checks?
Many businesses still rely on paper checks. Modern payment options are faster, more secure, and consumer-friendly. Is it time to switch?
Why Collection Firms Should Choose a Payment Portal vs. Payment Form
A payment form is a sufficient solution for simplicity, but a payment portal offers more features and functionality.
How HealPay Hub Events Help Merchants Stay in Control
Hub Events provides real-time insights into consumer actions—helping to improve customer service, prevent issues, and optimize payments.
How Credit Card Networks Work
Credit card networks play a key role in credit card transactions, ensuring that payments move seamlessly across banks, payment processors, and merchants.
4 Ways Electronic Signatures Improve Debt Collection Efficiency
E-signatures can speed up payment agreements, reduce paperwork, and enhance compliance.
HealPay Sponsors a Go-Kart in the RMAI 2025 Racing Tournament
HealPay is sponsoring a go-kart in the Go-Kart Racing Tournament just before the RMAI Annual Conference.
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