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Sample SMS Text Messages for Collections

Sample SMS Text Messages for Collections

Nov 27, 2023

Here are a few sample text messages your firm can send to consumers.

From Gatekeeping to Sharing: Navigating Data Democracy

From Gatekeeping to Sharing: Navigating Data Democracy

Nov 16, 2023

Removes data silos and access blocks helps everyone in the organization make informed data-driven decisions.

From Gatekeeping to Sharing: Navigating Data Democracy

From Gatekeeping to Sharing: Navigating Data Democracy

Nov 16, 2023

Removes data silos and access blocks helps everyone in the organization make informed data-driven decisions.

How to Help Consumers Feel Empowered to Reach a Resolution

How to Help Consumers Feel Empowered to Reach a Resolution

Nov 8, 2023

Fostering a positive and cooperative relationship with consumers can help them feel empowered to resolve their debts.

What is Credit Card Authorization?

What is Credit Card Authorization?

Nov 3, 2023

Credit card authorization is an essential part of the payment process that prevents fraud and chargebacks.

HealPay to Attend the National Association of Subrogation Professionals 2023 Fall Conference

HealPay to Attend the National Association of Subrogation Professionals 2023 Fall Conference

Nov 1, 2023

HealPay is proud to attend the 25th Anniversary of the National Association of Subrogation Professionals Fall Conference.

The Power of Data-Driven Decision Making in Collections

The Power of Data-Driven Decision Making in Collections

Oct 24, 2023

Data-driven decisions offers a number of benefits that can significantly enhance your collection efforts.

The Psychology of Negotiation in Collections

The Psychology of Negotiation in Collections

Oct 18, 2023

Negotiating with consumers involves navigating emotions, building trust, and finding mutually beneficial solutions.

Using Digital Channels to Boost Debt Recovery Rates

Using Digital Channels to Boost Debt Recovery Rates

Oct 11, 2023

Leveraging digital channels offers a cost-effective way for firms to increase reach and improve engagement.

What is a Merchant Category Code (MCC)?

What is a Merchant Category Code (MCC)?

Oct 5, 2023

Four-digit merchant category codes play a role in credit card authorization, interchange fees, fraud protection, and more.

Important Rules for Using SMS in Your Collection Strategy

Important Rules for Using SMS in Your Collection Strategy

Oct 4, 2023

Text messaging is an effective way to communicate with consumers. Compliance is key.

Electronic Disputes and Hardship Requests Through Portal

Electronic Disputes and Hardship Requests Through Portal

Sep 29, 2023

Consumers can now dispute a file or report hardship through the HealPay Portal.

Data Security in Medical Debt Collections

Data Security in Medical Debt Collections

Sep 22, 2023

Strong data security standards is critical for protecting sensitive patient data.

The Importance of Negotiation in Debt Collection

The Importance of Negotiation in Debt Collection

Sep 20, 2023

As consumers become more informed, effective collection strategies must include negotiation and effective communication.

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