THE HEALPAY BLOG
Tips for Developing Policies and Procedures for Your Email Strategy
Clear, documented policies and procedures for your email strategy ensures your emails are professional and legally compliant.
Tips for Developing Policies and Procedures for Your Email Strategy
Clear, documented policies and procedures for your email strategy ensures your emails are professional and legally compliant.
A Strategic Approach to Consent and Communication Preferences
Both consent and preference are two important factors to build into your consumer communication strategy.
What’s New With PCI DSS 4.0?
PCI DSS 4.0 is effective starting March 31, 2024. Organizations have a transition period of one year to become compliant.
Discover the Latest In…
Collections
How Friction in Online Payment Flow Impacts Consumer Payments
Discover where friction can show in your payment flow and ways to reduce it.
Insights for Data-Driven Strategies for Debt Portfolio Management
Discover how collection firms can use data analytics to assess portfolio performance, and improve collection strategies.
Using AI-Driven Payment Offers to Increase Debt Recovery
Explore the use of AI to create personalized payment offers for consumers.
Compliance
A Strategic Approach to Consent and Communication Preferences
Both consent and preference are two important factors to build into your consumer communication strategy.
What’s New With PCI DSS 4.0?
PCI DSS 4.0 is effective starting March 31, 2024. Organizations have a transition period of one year to become compliant.
Understanding the Role of the E-Sign Act in Collections
Collection firms capturing electronic signatures must follow the E-Sign Act to ensure validity.
ACH Payments
ACH vs. Debit Cards: Key Differences and Benefits
Understand the benefits and challenges of ACH payments and debit card payments.
Understanding ACH Return Codes for Effective Resolution
Learn about ACH return codes and their impact on payments.
Key Players in the ACH Network
Several organizations work together to complete ACH payments. Here’s what you need to know about the players involved in ACH payments.
Latest Product Updates
Electronic Disputes and Hardship Requests Through Portal
Consumers can now dispute a file or report hardship through the HealPay Portal.
Multi-Factor Authentication for Portal
You can now offer another layer of defense to protect sensitive consumer information by adding Multi-Factor Authentication to your Portal.
Accessing Online Receipts
We’re making it easier for consumers to access...